Excélsior
Silicon Valley and Latin America: the revolution of AI agents
Original title: Silicon Valley y Latinoamérica: la revolución de los agentes de IA
First published in Excélsior on June 3, 2026.
Written by Edwin Moreno. This page is a summary. The full text is at the original.
The English on this page is a translation by Surfing Digital. The original is in Spanish.
Business leaders in Latin America have stopped asking what AI is. They ask how to put agents to work in sales, marketing and operations. The column looks at what that shift asks of companies in the region and quotes Miguel Casillas, founder of SV Links, who expects large technology companies to offer packaged products, which would make standing out harder.
Key points
- Leaders treat AI as core infrastructure, not as an innovation side project.
- Many organizations use AI, far fewer have scaled agents, and Mexico trails in transformative use.
- Lower costs and habits such as heavy WhatsApp use help the region, but they only pay off with clean data, clear processes and people who stay accountable.
The original is the source. If this page and the original differ, the original is right.